Keeping in touch……
29 Nov 2014 Lisa Smith
We have a new telephone number!
We have recently introduced a new callback service which we believe gives our customers the best care and service possible, whilst allowing our engineers to focus on the job in hand.
So….write it down, programme it into your phones, stick it on your fridge (or boiler!) wherever you keep your important numbers:
Whatever your query, whether it be an enquiry about booking in a job, a request for a quote or survey or a question about you invoice, you will be able to leave us a message and be guaranteed a call back within a MAXIMUM of 24 working hours.
When calling this number, you will also be given an option for genuine urgent emergencies. This option enables you to be put straight through to an engineer in the event of a serious water or gas leak. We take the safety of our customers very seriously but also the safety of our engineers, so we would ask that you please only use this option in genuine emergencies, as the engineer who you speak to will very probably be in the process of carrying out a job at the time of taking your call.
You can also contact us by email to firstname.lastname@example.org, message us on Facebook (www.facebook.com/ACLJPandH) or use the form on the Contact page of this website.
We look forward to keeping in touch with you!
THE ACLJ TEAM