• National Apprenticeship Week 2022 – Welcome Isaac!

  February 9, 2022 Luke Smith Comments Off on National Apprenticeship Week 2022 – Welcome Isaac!

  

  In 2010, two weeks after the firm that I had been working for as a plumbing & heating engineer sadly folded, I started ACLJ Plumbing and Heating. Since then, it has just been me, and there have upside and downsides to that. The upsides being only having myself to worry about, no one to judge […]

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• Feb 2021 Customer update

  February 9, 2021 Luke Smith Comments Off on Feb 2021 Customer update

  

  Hello to all my fantastic customers! I am still currently operating on reduced hours and opening times due to COVID-19 and childcare responsibilities. As many of you are, I am juggling work and home schooling as well as trying to minimise the risk to myself, my customers, and our families as much as I can. […]

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• Important customer update

  January 15, 2021 Luke Smith Comments Off on Important customer update

  

  I hope that you are all safe and well. Following my last update, due to unforeseen family circumstances caused by COVID-19 it has been necessary for me to temporarily close the business. I will unfortunately need to remain closed until the end of January. I will be re-opening in February to work through the postponed […]

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• January 2021 – Important update

  January 3, 2021 Luke Smith Comments Off on January 2021 – Important update

  IMPORTANT UPDATE: Due to unforeseen family circumstances caused by COVID-19, we have unfortunately had to postpone the reopening of the business following the Christmas break. We will be contacting all customers with work booked in for January individually regarding the rescheduling of work, but we would ask that you please bear with us over the […]

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• November lockdown and the remainder of 2020

  November 2, 2020 Luke Smith Comments Off on November lockdown and the remainder of 2020

  

  IMPORTANT CUSTOMER UPDATE Dear customers, I would like to reassure you all that I will be remaining operational through this second lockdown as long as I am legally allowed to do so (which I currently am) and, providing that neither you or I are required to isolate, will honour all existing bookings up until 21st […]

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• COVID, cracking on, capacity and Christmas!

  October 25, 2020 Luke Smith Comments Off on COVID, cracking on, capacity and Christmas!

  

  What a 6 months it has been. The phrase ‘from one extreme to the other’ just doesn’t do it justice! When I took the decision to temporarily close the business at the end of March in order to observe lockdown, I, like everyone else, had no idea that it would be 11 weeks before I […]

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• ACLJ August 2020 customer update

  August 13, 2020 Luke Smith Comments Off on ACLJ August 2020 customer update

  

  It has been another strange month, but one during which I remain so grateful for the kindness, cooperation and understanding of my customers. Since gradually re-opening the business in June I am pleased to say that I have now managed to complete or rebook almost all the work that was postponed due to lockdown. It […]

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• ACLJ – July 2020 update

  July 8, 2020 Luke Smith Comments Off on ACLJ – July 2020 update

  

  I cannot believe that nearly five weeks have already passed since we re-opened after 3 months of lockdown. It continues to be a very strange time for us all and I hope that you are all keeping safe. It has been great to see some of you again (from a safe distance!) and return to […]

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• June 2020 update – guidance on reopening

  June 4, 2020 Luke Smith Comments Off on June 2020 update – guidance on reopening

  

  To all of my wonderful customers, I hope that you are all safe and well. Please find our latest update below. It’s a long one but it’s important! Reopening the business Having temporarily closed the business for 3 months in order to observe lockdown, we will be starting a gradual, phased reopening of the business […]

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• 10 years of ACLJ – an update from Luke Smith

  April 16, 2020 Luke Smith Comments Off on 10 years of ACLJ – an update from Luke Smith

  

  To all of my wonderful customers, I hope that you are all keeping safe and well. This year is my 10th year of business. I am immensely proud of this and could not have achieved it without all of you, my amazing customers! I cannot overstate how much I appreciate all your support, and how […]

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