• Feb 2021 Customer update

    9 Feb 2021 Luke Smith Comments Off on Feb 2021 Customer update

    Hello to all my fantastic customers!

    I am still currently operating on reduced hours and opening times due to COVID-19 and childcare responsibilities. As many of you are, I am juggling work and home schooling as well as trying to minimise the risk to myself, my customers, and our families as much as I can.

    Anyone who was due a boiler service in Jan or Feb that was postponed will be receiving an email in the next week with a rescheduled appointment for March, as will those of you with services due in March.

    I will also be getting in touch with those of you who had other bookings postponed, those with whom I was discussing work which we had not yet booked in, and those of you with outstanding quotes.

    Regarding new enquiries, I am now booking for April/May and will respond to any enquiries as soon as I can.

    I am still following enhanced safety procedures to help minimise the risk to all of us, so please have a look at these here so you know what you need to do before my visit and what to expect from me while I am on your premises.

    Thank you all so much for bearing with me!

    Luke

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